Privacy Policy

Privacy Policy of Érico

Website: www.ericochocolatier.com  

Effective Date: April 11, 2024

Welcome to the Privacy Policy of Érico Chocolaterie Créative. This policy describes how we collect, use, and protect the personal information you provide to us, both online and in our physical store.

Personal Information We Collect:

When you visit and use our website, we may automatically and manually collect and store the following information:

- Automatically collected data:

  - IP address

  - Location

  - Hardware and software details

  - Links clicked by the user

  - Content viewed on our site

- Non-automatically collected data:

  - Name

  - Email address

  - Phone number

  - Home address

  - Payment information

This data is collected through features such as online orders, contact forms, and reservation forms.

How We Use Your Personal Data:

The personal data collected on our site will be used solely for the purposes specified in this policy or indicated on the relevant pages of our site.

- To fulfill orders and provide the requested services.

- For analysis, marketing, and communication purposes.

Cookies:

A cookie is a small file stored on the user's hard drive by the website. It collects data related to the user's browsing habits. Here are the types of cookies used:

- Functional cookies to save preferences.

- Analytical cookies to improve our website.

- Targeting cookies to personalize promotions.

Third-Party Cookies:

We may use third-party cookies on our site to monitor user preferences and tailor advertisements based on their interests.

Sharing Personal Data:

We may disclose user data to any member of our company necessary to achieve the objectives stated in the policy.

- With employees for operational purposes.

- We may share user data with third parties such as delivery services and payment processors:

  - Canada Post, MedExpress, Monquartier, or Eva (delivery)

  - Freebees (gift card)

Other Disclosures:

We are committed not to sell or share your data with other third parties, except in the following cases:

- If required by law

- If required for any legal proceedings

- To prove or protect our legal rights

- To buyers or potential buyers of this business if we sell it

If you follow hyperlinks from our site to another site, please note that we are not responsible for and have no control over their privacy policies and practices.

Data Protection:

Personal data is controlled by our web service provider Wix.com Ltd. in Israel, which the European Commission considers a country offering an adequate level of protection for EU residents' personal information, and is protected in accordance with applicable regulations.

Our affiliates and service providers are contractually obligated to protect your data.

While we take all reasonable precautions to ensure that our user data is secure and that users are protected, there is always a risk of harm; the Internet as a whole can be, at times, insecure, so we are unable to guarantee the security of user data beyond what is reasonably practical.

International Data Transfers:

User data may be accessed, processed, or collected in the following countries: United States, Israel.

User Rights:

Here are the rights you have concerning your data:

- Access, correction, or deletion of your personal data in accordance with the law.

- Modify or withdraw consent for data use.

To do so, you must write to the person responsible for processing user data using the contact details provided in this policy.

Policy Changes:

We reserve the right to update this policy to remain compliant with the law.

Contact Information:

Cédric Allain  

634, rue Saint-Jean, Québec, QC, G1R 1P8  

info@ericochocolatier.com  

(418) 524-2122

Applicable Laws:

Compliant with local and international data protection laws, including the GDPR and CCPA where applicable. By using our website, you consent to the terms outlined in this policy.